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Customer Care

Ring Sizing Tool

We know it is a big decision to purchase a piece of fine jewellery online. To boost your confidence, we offer our prospective customers a ring sizing tool to help you know what size to expect.

How does the ring sizing tool work?

If you've spotted a handmade ring you love on our online shop, you may be wondering what ring size to order. We ask you to tell us your ring size at checkout — but what if you don't know?

Ring sizes are based on letters of the alphabet and they refer to the size of the internal circumference of the ring. Our ring sizing tool simply wraps around the finger and helps to establish your ring size as accurately as possible. It works a little like a belt and it is printed with the standard ring sizes from A to Z on one side.

All you do is push the end of the sizer through the 'buckle' to form a ring shape. Slip it on your finger and pull it to adjust until you have a comfortable fit. Your 'size' is whichever letter the arrow on the 'buckle' is pointing to.

We can't guarantee that the tool is 100% accurate, but it is a much better solution to simply guessing your size. Plus, we can support you every step of the way if you ring us for professional resizing in our Chislehurst jewellery workshop.

Request your ring sizing tool

Email us at enquiries@robertbicknellfinejewellery.co.uk with the subject line 'Ring Sizer Tool' and we will get back to you. In your email, please let us know which piece you've seen online and the width of the piece you're looking at, as this can affect how tight a ring can sit on a finger.

We will then post your ring sizer tool to you.

If in doubt, telephone us on 020 8467 5862 or stop by our Chislehurst boutique to pick up your ring sizing tool in-store.

Discover Robert Bicknell's

Collection of Handmade Rings

Each ring is individually handcrafted in our Chislehurst workshop using the finest metals and gemstones.

Create Something Special

Our shop is run by a small, passionate team in Chislehurst. Whether you're seeking advice, inspiration or personalised assistance, we're here to listen and guide you every step of the way. Get in touch or visit us in-store to discover how we can help you find or create the perfect piece of jewellery.

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Exquisite Service Guaranteed

Our Customer Experiences

At Robert Bicknell Fine Jewellery, exceptional customer care is at the heart of everything we do. We pride ourselves on offering expert guidance and tailored service, all backed by our 5-star Google rating.

See all Google reviews

Robert did a magnificent job in repairing and resizing my wedding band and engagement ring which had been tucked away in a drawer for years as I wasn't sure to whose hands I could trust them. I definitely found the right man for the job and I am so pleased with my rings that are like I first wore them 20 years ago. It wasn't an easy repair as platinum can be temperamental but he addressed the repair with great skill and professionalism. I can thoroughly recommend Robert to handle your beloved jewellery.

Henna Boström

Henna Boström

4 months ago

I had such a great experience with Robert. I came to him with one of my mum's favourite rings, which was broken in two places and missing a stone; I did not think it could be fixed, especially as it was quite an unusually constructed and delicate ring. After discussing with Robert, he advised that he could do it. The result was just astonishing, it looked brand new! My mum was so happy to be able to wear her ring again, we are so happy with Roberts work. He was professional, the time estimate on completing the work was accurate, the work was impeccable; cannot recommend him enough. Thank you so much!

Annette F

Annette F

8 months ago

I had an excellent experience with Robert Bicknell Fine Jewellery. Robert enlarged my late grandfather’s dress ring, and the result was amazing. The craftsmanship was flawless — the ring looked fantastic while still preserving all its original character and sentimental value. He also renewed the clasps on two of my gold necklaces and, along with other items I’d left with him, gave them all a thorough clean, bringing back their shine. His professionalism, attention to detail, and genuine care for his work really stood out. I couldn’t be happier with the result. Highly recommend!

Julia Dean

Julia Dean

6 months ago

Had a custom initial chain designed and made by Rob and was absolutely thrilled with the end product. Customer service was amazing and Rob was super accommodating and friendly. He also let me know that I could go back and get an alterations if needed in the future. Would highly recommend and will definitely be back.

Molly Giles

Molly Giles

8 months ago

Rob made my platinum engagement ring mount and it was an impeccable service from start to finish we are so happy with the result. Everyone that works there is so friendly and Rob is amazing at what he does. I highly recommend this business.⭐️⭐️⭐️⭐️⭐️ five stars from us

Jo Mcandrew

Jo Mcandrew

a year ago

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Connect With Our Team

At Robert Bicknell Fine Jewellery, we believe that building a connection with our clients is essential. Located in Chislehurst, our friendly and knowledgeable team is dedicated to providing a warm, approachable experience. Whether you’re seeking advice, inspiration, or personal assistance, we’re here to listen and guide you every step of the way.

Get in touch or visit us in store to discover how we can help you find or create the perfect piece of jewellery.

Call The Workshop Store

020 8467 5862

Call The Chapel Boutique

020 8467 5862

Email us

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Visit The Workshop Store

50 Green Lane, Chislehurst, BR7 6AQ

Visit The Chapel Boutique

The Old Chapel, 4 Queens Passage, Chislehurst, BR7 5AP