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Professional Jewellery Services

Jewellery Polishing and Cleaning

Every piece of jewellery tells a story. Over time, daily wear leaves its mark. At Robert Bicknell Fine Jewellery, we carefully restore your jewellery to its original brilliance using a meticulous, hands-on process.

At The Chapel Boutique

At Robert Bicknell Fine Jewellery

Every piece of jewellery tells a story and over time, daily wear can leave its mark. At Robert Bicknell Fine Jewellery, we carefully restore your jewellery to its original brilliance using a meticulous, hands-on process.

Our professional polishing and cleaning service is available at The Chapel Boutique. Drop in or book an appointment — Rob and his team will assess your piece and walk you through exactly what it needs.

How It Works

The Process

Our four-step professional process is carried out by hand by Rob himself, using specialist equipment to restore every piece to its original condition.

Step 1

Removing Scratches — The Important First Step

To achieve a flawless finish, Rob often has to make the ring look worse before it gets better.

Using specialist buff sticks — which come in a variety of grades and strengths — both the inside and outside of the ring are worked on carefully. This allows Rob to gradually remove scratches and imperfections without compromising the structure of the piece.

Robert Bicknell Fine Jewellery Robert Bicknell Fine Jewellery

Step 2

Polishing to Restore Shine

Once the surface is refined, the ring moves to the polishing machine.

Using a polishing mop combined with specialist compounds — chosen depending on the metal — Rob carefully polishes both the inside and outside of the ring, bringing back that beautiful mirror-like finish.

Robert Bicknell Fine Jewellery Robert Bicknell Fine Jewellery Robert Bicknell Fine Jewellery

Step 3

Deep Cleaning

After polishing, the ring is thoroughly cleaned in two stages:

Ultrasonic cleaning — removes any remaining polishing compounds and debris from intricate settings and hard-to-reach areas.

Steam cleaning — a high-pressure finish that leaves the piece completely spotless and gleaming.

Robert Bicknell Fine Jewellery Robert Bicknell Fine Jewellery

Step 4

Rhodium Plating

If your ring is white gold, the final step is rhodium plating.

This restores the bright white, high-shine finish that white gold is known for — giving it that fresh, just-like-new appearance that makes white gold so desirable.

Robert Bicknell Fine Jewellery Robert Bicknell Fine Jewellery

Interesting Fact

Rhodium — The Rarest Metal in the World

Rhodium is one of the rarest and most valuable precious metals in the world, often significantly more expensive than gold or platinum. It belongs to the platinum family of metals, is highly reflective — giving jewellery that crisp white shine — and is extremely durable and resistant to tarnish.

Its rarity comes from the fact that rhodium is not mined on its own. It is a by-product of platinum and nickel mining, making supply very limited and its value exceptionally high.

Pricing & Booking

All our prices are simple and transparent so you know exactly what to expect before your appointment.

Polishing £100
Polishing and Rhodium Plating £120

Between Appointments

Keeping Your Jewellery Clean at Home

Between professional cleans, there is plenty you can do at home to keep your jewellery looking its best. We recommend a gentle soak in warm water with a few drops of washing-up liquid, a soft toothbrush for settings, and a lint-free cloth to dry.

We stock Connoisseurs jewellery cleaning products in the boutique — the same professional range used by jewellers worldwide. Ask our team for a recommendation suited to your pieces.

Also at The Workshop

More Services

Bespoke Jewellery

Commission a one-of-a-kind piece designed around you. From the first sketch to the finished ring, every step happens in this workshop.

Create Your Own

Jewellery Repairs

Broken clasp, lost stone, worn claws — we offer a full repair service with work carried out on-site by Rob himself.

Repairs & Restoration

Remodelling

Transform an old piece into something you will actually wear. Breathe new life into inherited jewellery without losing what matters.

Jewellery Remodelling

Commissions

Anniversary gifts, wedding rings, engagement rings — whatever the occasion, we work with you from concept to completion.

Discuss a Commission

Our Aftercare Partners

Exquisite Service Guaranteed

Our Customer Experiences

At Robert Bicknell Fine Jewellery, exceptional customer care is at the heart of everything we do. We pride ourselves on offering expert guidance and tailored service, all backed by our 5-star Google rating.

See all Google reviews

Robert did a magnificent job in repairing and resizing my wedding band and engagement ring which had been tucked away in a drawer for years as I wasn't sure to whose hands I could trust them. I definitely found the right man for the job and I am so pleased with my rings that are like I first wore them 20 years ago. It wasn't an easy repair as platinum can be temperamental but he addressed the repair with great skill and professionalism. I can thoroughly recommend Robert to handle your beloved jewellery.

Henna Boström

Henna Boström

4 months ago

I had such a great experience with Robert. I came to him with one of my mum's favourite rings, which was broken in two places and missing a stone; I did not think it could be fixed, especially as it was quite an unusually constructed and delicate ring. After discussing with Robert, he advised that he could do it. The result was just astonishing, it looked brand new! My mum was so happy to be able to wear her ring again, we are so happy with Roberts work. He was professional, the time estimate on completing the work was accurate, the work was impeccable; cannot recommend him enough. Thank you so much!

Annette F

Annette F

8 months ago

I had an excellent experience with Robert Bicknell Fine Jewellery. Robert enlarged my late grandfather’s dress ring, and the result was amazing. The craftsmanship was flawless — the ring looked fantastic while still preserving all its original character and sentimental value. He also renewed the clasps on two of my gold necklaces and, along with other items I’d left with him, gave them all a thorough clean, bringing back their shine. His professionalism, attention to detail, and genuine care for his work really stood out. I couldn’t be happier with the result. Highly recommend!

Julia Dean

Julia Dean

6 months ago

Had a custom initial chain designed and made by Rob and was absolutely thrilled with the end product. Customer service was amazing and Rob was super accommodating and friendly. He also let me know that I could go back and get an alterations if needed in the future. Would highly recommend and will definitely be back.

Molly Giles

Molly Giles

8 months ago

Rob made my platinum engagement ring mount and it was an impeccable service from start to finish we are so happy with the result. Everyone that works there is so friendly and Rob is amazing at what he does. I highly recommend this business.⭐️⭐️⭐️⭐️⭐️ five stars from us

Jo Mcandrew

Jo Mcandrew

a year ago

Make it Happen

Connect With Our Team

At Robert Bicknell Fine Jewellery, we believe that building a connection with our clients is essential. Located in Chislehurst, our friendly and knowledgeable team is dedicated to providing a warm, approachable experience. Whether you’re seeking advice, inspiration, or personal assistance, we’re here to listen and guide you every step of the way.

Get in touch or visit us in store to discover how we can help you find or create the perfect piece of jewellery.

Call The Workshop Store

020 8467 5862

Call The Chapel Boutique

020 8467 5862

Email us

Click to Email

Visit The Workshop Store

50 Green Lane, Chislehurst, BR7 6AQ

Visit The Chapel Boutique

The Old Chapel, 4 Queens Passage, Chislehurst, BR7 5AP