Our Story

“I HAVE SPENT MY CAREER DEDICATED TO BESPOKE JEWELLERY. NOW, I CAN MAKE HANDMADE JEWELLERY MY WAY AND SHOWCASE A SIGNATURE STYLE THAT’S ALL MY OWN”

- Robert Bicknell

About Us

Robert Bicknell Fine Jewellery is a handmade jewellery boutique and workshop based in Chislehurst, on the border between southeast London and Kent. Established in 2007 as Flawless Jewellery, the business has recently undergone a transformation and is now known by the name of its founder, owner and professional goldsmith, Robert Bicknell. 

Our Chislehurst jewellers specialises in bespoke jewellery, remodelling projects, repairs and antique restorations. We work with private clients to bring their ideas to life, whether they are searching for a unique engagement ring or handmade gemstone jewellery. 

We pride ourselves on care, attention and exceptional quality. Our goal is to provide a beautiful alternative to mass-produced jewellery found on the High Street. With Robert Bicknell Fine Jewellery, you can experience true British design and quality craftsmanship at its best, without unnecessary pomp and circumstance. 

From drawings and designs, to soldering, setting, polishing and packaging, we offer a complete bespoke jewellery experience tailored to you. Whether you’re ready to get started or simply looking for a bit of advice, we are here to help. 

“WITH MY NAME ABOVE THE DOOR, I CAN NOW SHOW MY CUSTOMERS EXACTLY WHO I AM AS A JEWELLERY DESIGNER, GOLDSMITH AND DIAMOND MOUNTER. MY READY TO WEAR JEWELLERY IS AN EXPRESSION OF WHO I AM”

- Robert Bicknell

Robert Bicknell

Rob got his start in jewellery making early thanks to a five-year apprenticeship in diamond mounting, which he completed by the age of 20. He started working in Hatton Garden, the famous jewellery district of London, before moving on to the home of luxury jewellery, Bond Street. Here he learned the art of antique jewellery restoration, including working on high-profile pieces for the late Queen Mother. 
After working in London for the best part of a decade, Rob was headhunted by one of Australia’s largest jewellery workshops, relocating to work on pieces such as the prestigious Australia Cup before returning to England.

Rob decided to open his own bespoke jewellery workshop in Hatton Garden, building relationships with the trade and making special pieces for London’s finest luxury jewellers and well as private clients. He opened his first store in Chislehurst in 2007 to focus on bespoke jewellery, jewellery remodelling and restorations. Jump forward to 2020, and Rob is the proud owner of Robert Bicknell Fine Jewellery – a destination for bespoke jewellery in southeast London and for clients in Croydon, Bromley and Greenwich.

In 2012, Rob was chosen over more than 20 jewellers in southeast London to create an installation for Queen Elizabeth II and The Duke of Edinburgh to celebrate Her Majesty’s Diamond Jubilee. He was honoured to meet Her Majesty personally and receive her compliments about his skills and experience in fine jewellery making. 

Rob creates handmade jewellery pieces every day for private clients and the Robert Bicknell Fine Jewellery range of ready to wear designs. Get in touch today to find out how Rob can bring your jewellery ideas to life. 

Tracy

Tracy has been part of the Robert Bicknell Fine Jewellery team since October 2017. As the manager, Tracy serves as ‘The Guvnor’s’ gate keeper… especially when he is busy making bespoke jewellery pieces in our on-site workshop. Customer service is a really vital part of what we do, so Tracy strives to build strong, trusting and long-term relationships with customers. In fact, many customers come back time and time again for anniversary jewellery gifts and special occasion presents.

Tracy is the first point of contact for all jewellery enquiries and appointments, so feel free to give her a call or drop her an email to start your handmade jewellery journey.

Mollie

Mollie is the newest member of our team in Chislehurst. She deals with many aspects of the day-to-day, like filing paperwork and selling our lovely handmade fine jewellery. You will find Mollie in the shop every Saturday, but only when she isn’t singing and dancing on a West End stage. Afterall, she is studying for a degree in Professional Dancing and Musical Theatre. Drop in to Robert Bicknell Fine Jewellery to meet a star in the making!

Candy

Our shop security is run by Candy, the loveable Staffordshire Bull Terrier. Don’t be fooled by her stature because Candy is a huge softy who only wants a cuddle or a snack if you have any on you. She will be the first to meet you at the door and welcome you to Chislehurst.

Candy is occasionally joined by her right-hand man – the extremely cute French Bulldog Ronnie.

He still has a lot to learn, however, and tends to spend most of his time rolling around on the floor staring at the handmade gemstone jewellery pieces on our shelves.

Do you have a question for us? We would love to hear more about your bespoke jewellery or jewellery remodelling ideas. Contact us for a consultation. 

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